PRODUCTS
PRE-ORDER - GENERAL
Pre-order items are new products available for purchase before their official release date. These items are typically shipped by the release date; however, shipping timeframes and item details may vary by product. Items may also have to arrive to the
PRE-ORDER - U.S. ONLY
Items that display the “US 🇺🇸” icon are U.S. Only items.U.S. Only items include: Signed, Non-Signed hello82 exclusives, DIGIPAKs, Fan Pack, Box Sets, VinylsOrders must meet payment verification requirements and follow the below purchasing guideline
SIGNED ALBUMS
RANDOMIZATIONMember signatures are random and cannot be chosen. Buying multiple albums does NOT guarantee all members’ signatures. To minimize duplicate signatures, please avoid splitting your orders. Randomization is attempted to the best of its abi
EXCLUSIVES/VERSIONS
Member, album, and/or photocard versions are random and cannot be chosen unless otherwise indicated. Buying multiple albums does NOT guarantee all versions. To minimize duplicates, please avoid splitting your orders. Randomization is attempted to the
FANSIGN/VIDEO CALLS
For online orders, the CUSTOMER NAME, ATTENDEE NAME (found on hello82.com > Account) and Name on the Photo ID MUST match. No nicknames will be accepted. If your information is incorrect, please cancel your order and re-order correctly within the sale
PLAY82
Online pre-orders for participant bundles drop on the website or app. Please download the DROPS app and continue to follow our socials for the latest updates. For online pre-orders, the CUSTOMER NAME, ATTENDEE NAME (found on hello82.com > Account), a
GIFT CARDS
Digital gift cards are available for purchase and do not expire. Gift cards can only be used online and are not redeemable at hello82 Fan Spaces. NOTE: Gift cards are final sale and non-refundable.