Pre-order items are new products available for purchase before their official release date. These items are typically shipped by the release date; however, shipping timeframes and item details may vary by product. Please review the product page caref
Items that display the “US 🇺🇸” icon are U.S. Only items.U.S. Only items include: Signed, Non-Signed hello82 exclusives, DIGIPAKs, Fan Pack, Box Sets, VinylsOrders must follow the below purchasing guidelines or are subject to automatic cancellation.
RANDOMIZATIONMember signatures are random and cannot be chosen. Buying multiple albums does NOT guarantee all members’ signatures. To minimize duplicate signatures, please avoid splitting your orders. Randomization is attempted to the best of its abi
Member, album, and/or photocard versions are random and cannot be chosen unless otherwise indicated. Buying multiple albums does NOT guarantee all versions. To minimize duplicates, please avoid splitting your orders. Randomization is attempted to the
For online orders, the CUSTOMER NAME, ATTENDEE NAME (found on hello82.com > Account) and Name on the Photo ID MUST match. No nicknames will be accepted. If your information is incorrect, please cancel your order and re-order correctly within the sale
Online pre-orders for participant bundles drop on the website or app. Please download the DROPS app and continue to follow our socials for the latest updates. For online pre-orders, the CUSTOMER NAME, ATTENDEE NAME (found on hello82.com > Account), a
Digital gift cards are available for purchase and do not expire. Gift cards can be used online and at the physical retail fanspaces. NOTE: Gift cards are final sale and non-refundable.