FINAL SALE
ALL MERCHANDISE ITEMS ARE FINAL SALE. CLAIMS FOR RETURNS, REFUNDS, AND EXCHANGES WILL NOT BE ACCEPTED. 

Please carefully review your item selection and size charts before finalizing your order.

CARE & MAINTENANCE
To ensure the longevity of your merchandise, please follow these important guidelines:

- Follow Care Labels: Always refer to and follow the specific washing and care instructions found on the product’s care tag.

- Laundering: Please note that we cannot be held responsible for shrinkage, discoloration, or damage caused by improper washing or heat settings.

- Customer Usage: Damage resulting from improper care, accidents, or general misuse is not eligible for a claim or compensation.

TOUR & POP-UP MERCHANDISE
Please inspect your items thoroughly after purchase.
If you have an issue with your order while at the venue, please immediately report to an on-site staff member. This is the only way to secure a resolution.

All order issues, returns, or exchanges must be handled on-site and in-person before you leave the venue. Our online Help Center is unable to process any claims for items purchased on-site. Once you leave, we cannot offer further assistance or resolutions regarding your purchase.

CLAIM GUIDELINES
No Returns/Refunds/Exchanges: 
All merchandise is considered Final Sale. Claims due to a change of mind, personal preference, or incorrect selection will not be accepted.

Manufacturing Variations: 
Due to the nature of the manufacturing process, slight discrepancies in size and color may occur. These variations are not considered defects, and are not eligible for a claim.

Damaged/Wrong/Missing Items: 
Claims for damaged, missing, or incorrect items will not be accepted without valid proof. Please film an unboxing video while you open your package on-screen in order to proceed further with your claim.