The available shipping countries and shipping origins may vary depending on the product. Please check the badges and descriptions for each product!. Orders. Shipped From. U.S. / Worldwide from the U.S. U.S. Korea / Asia. Korea. Europe. Germany. UK. U
Before placing an order, you can change your address by following the steps below:hello82.com > Login > Profile Icon > Manage Addresses > Edit. After placing an order, you may submit an inquiry through the “Contact Us” Form to request an address chan
Shipping usually takes about one week after you receive your tracking number (not from the order date). Expedited shipping applies only after the package is given to the shipping carrier (not when the order is placed). Shipping timeframes don't inclu
If your order is marked as “delivered,” but you have not received it, please follow the steps below:. Check with housemates/neighbors/building security to see if they received your package. Double-check your order history and make sure you have noted
International shipments are subject to import taxes and duties, which are determined by each country. Customers are responsible for these fees. hello82 cannot predict or control these charges and cannot mark packages as having "no commercial value.".
Your tracking number will be sent in a shipping confirmation email once the order is ready. Tracking updates can be delayed due to operational circumstances; please check back in a few days and contact us if it's still not updated after two weeks.
Your multi-item order may arrive in separate shipments from different fulfillment centers. Pre-order items will ship after arriving at the respective fulfillment center from Korea.
If you see that your item is being returned, please submit an inquiry through the “Contact Us” Form for the next steps. Packages may be returned to sender due to invalid, insufficient, or undeliverable addresses. Before checking out, please confirm t