ORDERS
I can't place an order.
Please create an account using your correct first and last name to place an order on hello82.com and confirm your country in the top right corner. NOTE: Double-check your order info, and please use your full legal name to avoid any issues! 😊
I placed an order, now what?
After placing an order, you will receive an order confirmation email at the address linked to your hello82.com account.This email includes your order summary, payment method, and shipping/billing information. If you didn't receive it, look in your sp
It's been a while and I still haven't received my order.
Please closely review the product description and details for specific shipping timeframes, such as for pre-orders and event products. Upon the tracking label being generated, tracking can take about 1-2 weeks to update, depending on operational circ
Do you accept bulk/group orders?
Requests for bulk/group orders may be submitted through the “Contact Us” Form using the information below. Product Name. Order Quantity. Shipping Address. NOTE: The availability and purchase conditions may vary depending on the product.
What should I do if something is wrong with my order?
If you have a problem with your order, please submit an inquiry through the “Contact Us” Form within 7 days of the delivery date, along with your unboxing video. NOTE: Please make sure to review our claim policy carefully. If the claim submission per