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Can I change my account info after placing an order for a Fansign/Video Call/PLAY82 product?Updated a month ago

If your information is incorrect, please cancel your order and re-order correctly within the sales period; no exceptions will be made.

Customers may create a new account with their correct name or promptly reach out for a name change request; however, it is not guaranteed that the name will be changed in time.

For more information, please refer to the FANSIGN/VIDEO CALLS or PLAY82 policy. 

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