This policy applies to orders made through the "EUROPE ONLY" section of hello82.shop
7-DAY RULE:
Please, inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue. We have a 7-day refund and return policy only on damaged or incorrect items, which means you have 7 days after your package is delivered to send in a claim to request a return/exchange/refund.
To file a claim, please, login to the hello82 Help Center and submit a Request Form for further assistance from a customer success representative.
**Please, note that if you file a claim after the 7-day period concludes, your claim may no longer be accepted.