This policy applies to orders made through the "EUROPE ONLY" section of hello82.shop
Please, submit a request for a return/exchange by logging in to the Help Center and filling out the Request Form with an unboxing video so that a representative of our customer service team can further assist you with your order.
If your return is accepted for an exchange or replacement, we will send you a return shipping label, as well as, instructions on how and where to send your package.
Items sent back without first requesting a return will NOT be accepted. We will notify you once we have received and inspected your return on whether your return was approved or not.
**Policies on exchanges and returns may be applied differently by product, so please check the product details thoroughly when purchasing.
Please, let us know if you have any questions or concerns about your specific item by submitting a Request Form to further assist you with any questions about acceptable items.