This policy applies to orders made through the "EUROPE ONLY" section of hello82.shop
EUROPE SHIPPING PRODUCTS are shipped from Germany.
UPS is the main shipping company that delivers [EUROPE SHIPPING] products.
Germany to Germany shipping typically takes around one week from the date you receive the shipping notification with your tracking number, NOT when you placed the order.
Shipment to all other European countries takes around one to two weeks from the date you receive the shipping notification with your tracking number, NOT when you placed the order.
UK SHIPPING PRODUCTS are shipped from the UK.
Royal Mail and EVRI are the main shipping companies that deliver [UK SHIPPING] products.
UK to UK shipping typically takes around one week from the date you receive the shipping notification with your tracking number, NOT when you placed the order.
**The shipping carrier may vary depending on the delivery situation for each product.
When you receive your tracking number, please, allow around one week for your tracking number to update. If there are no updates after this time from the date you receive the shipping notification and you see there is no movement of your order, please log in to the Help Center and submit a shipping status Request Form to further assist you with your order.
**In the case that the recipient is absent or depending on the delivery circumstances, the item may be stored at a pickup point. If the item is not picked up within the specified timeframe, the item will be returned to our fulfillment center. Please, keep this in mind and proactively check the tracking status of your order after receiving the shipping notification.