This policy applies to orders made through the "EUROPE ONLY" section of hello82.shop
To avoid misdelivery and customs issues, the shipping name must be the FULL NAME of the actual recipient. All information should be provided in ENGLISH, and it must include the accurate building name and unit number.
Before placing an order, please ensure that your name is marked at the entrance of your building and on the doorbell. If the recipient's name is not confirmed at the specified address, the package may be returned. If you wish to have the package redelivered, return and redelivery fees may be charged.
**Hello82 is not responsible for misdelivery or loss of package due to incorrect shipping information.