If you need to change your address, please, inform us as soon as possible before the shipping information is sent to the fulfillment center. You may submit a request by logging in to the Help Center and submitting an account info Request Form.
If you request an address change too late, we may not be able to update your address in time. If this happens, we advise to either add a forwarding address with your local USPS office or reach out to the shipping carrier and ask if you can change your address. You can view the shipping carrier contact links in the MISSING/LOST article.
Generally, the shipping information is usually sent 10 days before the item's release date to the fulfillment center, this would be the deadline to request any account/order changes, 10 days before the release date. However, this varies per item so please ask a customer success representative for further assistance.